Beautiful scent but the wick kept extinguishing; it never stayed lit for more than minutes at a time. Tried to get customer support but sadly lacking
Hi Sarah! Thank you for the review. It is dissapointing to see that you believe our customer service was lacking, considering we provided you with a full refund with an £18 voucher. I see that you have now used this voucher to purchase another candle, which I hope you enjoy. As always please do not hesitate to contact us if you have any further questions. Thank you for supporting our small business. Christina.
The candle burns evenly and smells amazing