
questions answered
FAQ's
The Candle Brand's own blend of coconut and rapeseed wax infused with high quality fragrances, and wooden wicks.
Wooden wick candles work exactly the same as standard wicks, but produce a longer and shorter flame. Sometimes with a slight wood fire crackle.
Before relighting your candle, simply pinch the burnt wood between your fingertips to remove any dead wood. This will easily come loose, no need to cut
away.
Safer for your family, pets and the planet.
We are an eco-conscious brand, creating products with the safety of family in mind.
Our pure wood wicks are sourced from a company that supports the replanting of trees with every wick purchased.
All our candles are created using our own blend of coconut and rapeseed oils, handmade by the Brand family in Norfolk.
Every fragrance is thoroughly tested to ensure safety and quality.
- Make sure to remove the burnt wood in between burns. Otherwise you may not be able to relight the candle very easily.
- Burn to the edges each time you light your candle to avoid 'tunnelling'
- Make sure there is no debris sitting on the wax as this can affect the flame and potentially cause smoke.
- Keep out of direct sunlight, this could cause discolouring and potentially affect the wax as it’s likely to melt in the heat.
- Always burn in a safe place on a protective surface.
A unique fragranced flower bouquet powered by both reeds and a cotton rope; beautifully displayed in a clear glass vase and featuring our plantable wildflower seeded labels.
No more boring reeds, no more messy turning! A uniquely fragranced flower bouquet powered by both reeds and a cotton rope; beautifully displayed in a
clear glass vase.
Simply remove your cork stopper and place each flower into the bottle.
The cotton rope quickly absorbs the liquid until it is saturated in your chosen fragrance, providing a quick strong aroma. The reeds continue to provide aroma stability by gradually drawing the scent and diffusing through each
petal. Each flower is delicate and unique, carefully handmade from thin slices of sola wood.
110ml, diffusion time approx. 1-3 months.
Safer for your family, pets and the planet.
We are an eco-conscious brand, creating products with the safety of family in mind.
Our diffusers are made with a vegan and cruelty free non-hazardous oil base.
Every fragrance is thoroughly tested to ensure safety and quality.
We are proudly plastic free using only recyclable and/or biodegradable packaging. We even use certified carbon
balanced printers working alongside David Attenborough endorsed reforestation
projects.
- Give the bottle a little shake before you open it.
- Once the oil has finished, keep your flowers to enjoy the fragrance for a little while longer.
- Stand your flower diffusers in a safe area, on a protective surface.
- Keep away from direct sunlight as this will discolour your flowers.
- Keep away from heat sources as this will dry out your flowers and use your oil faster.
Each individual wax melt will fragrance your home for up to 20 hours. Easy to change the fragrances in your home.
Each melt is a single cube of highly fragranced wax infused with relevant botanicals, fruits or oils. You will find each cube will be
fragrant for around 20 hours, making your home smell amazing!
Simply place a single wax melt into your wax melt burner. This can be an electric or tealight burner.
Keep remelting the wax in a wax melt burner until the scent is gone, or until you fancy a change, at which point just pop the cooled wax out and replace with another! Keep your melts fresh by storing them back in the packaging until next time.
Safer for your family, pets and the planet.
We are an eco-conscious brand, creating products with the safety of family in mind.
Our wax melts are created using our own blend of coconut and rapeseed oils, handmade by the Brand family in Norfolk.
We are proudly plastic free using only recyclable and/or biodegradable packaging.
Every fragrance is thoroughly tested to ensure safety and quality.
Use only 4-hour tealights in your tealight burners.
Burn on a protected surface away from anything flammable.
Let customers speak for us
from 422 reviewsPurchased as a gift for my daughter and she’s very happy. The refills are a great idea. The diffuser flowers are beautiful and can be reused a few times. So being able to purchase your favourite refill is brilliant!
Also purchased in the Black Friday sale with 40% off, which was an absolute bargain! 5/5 ⭐️

This has to be my favourite refill. The scent is just amazing. So fresh and fills the room with such a wonderful smell, which isn’t too overpowering either.
As always the free wax melt I received with my order (such a lovely gesture) smells amazing too.

Not my usual scent choice and was pleasantly surprised, it’s very nice!

Christmas in a melt! Smell is fantastic. Highly recommend.

The most beautiful subtle scent that fills the house, so christmassy I absolutely love it and so do all my family including my neurospicy daughter who gets very easily overwhelmed by strong smells.
The wooden wick has the most satisfying gentle crackle every so often, it's like a mini fire place.
Placed another order within hours of receiving my order!
Thank you lots :)

Wow. I received my order and was so please as to how it looked. The smell from the melts just hits you and I couldn’t wait to try them out. Well I wasn’t disappointed. I lit the melt and left it and within 5 mins you could smell the fragrance and it travelled around the whole house. I can not recommend this product enough and will most definitely be placing another order.

Beautifully presented, amazing selection, fantastic scents,and superb value. Extremely happy, definitely be repurchasing

Smells absolutely divine
The best diffuser I have bought can smell it all over the upstairs of my house

I highly recommend the diffusers they are a delightful fragrance.

For one I didn’t even realise you did refills this is my3rd order so glad I kept my flowers. Lemon& lime smells amazing. Added bonus a free wax melt thank you x

My order was dispatched quickly and I was kept up to date on its progress from start to finish.
Thank you for my little surprise x

Wow what a find first order received and very impressed. Happy to be in the Candle Brand family.
This is the most fantastic smell I've experienced. It lasts and the bottle and flowers make it a lovely decorative piece. I've bought them for friends all of whom comment on the smell. Well done to the candle brand.

Beautifully made will be definitely buying again
