Candle Care

Please follow these candle care instructions to ensure your candles burn correctly and efficiently.

Trim your wick:

In order to relight your candle you must remove the burnt wood of your wick in between burns. Simply just pinch the black wood with your fingers, lightly wiggle, and snap off what is easily removed. Please refrain from cutting your wick as it is very easy to cut the wick too short.

Burning times:

It is strongly advised not to burn your candle for any longer than 4 hours at a time.
The ideal burning period of a 55 hour candle is 3-4 hours.
The ideal burning period of a 35 hour candle is 2-3 hours.
The ideal burning period of a 20 hour candle is 1-2 hours.


Burning your candle for too long can cause your melt pool to become large, resulting in a larger flame, smoking, and an overheated jar. Please make sure you abide by general safety candle guidelines when burning all candles.

What is tunneling and how to avoid:

Have you ever found that your candles begin to burn through the middle, leaving a thick layer of wax around the walls of the candle? This is called tunnelling. In some cases this is unavoidable as your candle may have the incorrect wick in place and has not been created or tested correctly by the manufacturer. However, our candles are formulated to burn evenly. Make sure you burn your candles using our guidelines to get the most out of your candle. The burn times are most important on the first burn to induce the correct wax memory.

Please consider:

We use natural products and therefore you will notice some discolouration in your wax. This is due to the natural properties of the wooden wick infusing with the melted wax. This is purely cosmetic and does not affect the performance of your candle in any way.

Towards the end of your candle you may notice soot marks from the wooden wick on the inside of your jar. This is only due to the flame from your lit wood and is not a health concern. Simply wipe away with a damp cloth to renew the look of your container.